How does delivery or collection work?
We work to a delivery area centred on HP10 0NT which covers London, some of Essex, Surrey, Herts, Sussex etc and other surrounding areas. But to those further afield, fear not, because we offer a
Can the giant letters go outside?
Yes the Giant light up letters are rated for indoor or outdoor safe display. Please beware of companies that tell you their letters are fine outside as long as it doesn’t rain, this is very dangerous.
Real filament bulbs or LED?
We try to only work with traditional filament lighting, the bulbs give off a much softer and even glow, but this does of course mean they do give off some heat and can occasionally blow (we always supply spares just
Are you insured?
Up to the eyeballs! We have Public Liability certification, all items are PAT tested and most importantly we hold Product Liability certificates, essential if you manufacture your own pieces.
Will you price match another company?
We are the originators of giant light up letters to hire and as such we set the industry prices and do not alter them except in cases of large multiple hires. Rest assured as the longest running light up letter hire company you are in safe hands. We hold the largest stock of letters out there, so if for example a giant letter E gets damaged just before you need it… we have 10 more in stock and would NEVER cancel you. On delivery we set up your letters for you and take them away again at a requested time slot. We are trained and experienced set designers and prop builders who have worked in the industry for over 10 years. We feel our impeccable reputation and good looking designs make us well worth our charge.
We are an event/hire company will you make us some props to hire out?
All of our designs are copy-written by us and we rigorously enforce this. Therefore we do not make copies for other companies, but we do however build bespoke items. If you have a vision let us know and we can quote to build it exclusively for you.
Where do you get your props from?
Well you’ve probably got the idea by now! All of our items are made in the UK, in our very own wonderful workshop by skilled theatrical carpenters with years of training. As a husband and wife design duo we have degrees in 3-D design, metalwork and fine art, with many years in event planning and scenic carpentry to boot…. the odd stint as a stage illusionist and Harry Potter actor didn’t hurt to add a bit of magic too!